Refund Policy
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Effective Date: April 9, 2025
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Thank you for choosing DW Supply LLC. Please read our refund policy before making a purchase.
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All Sales Are Final
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Due to the nature of our products/services, all sales are final and non-refundable. Once a purchase is completed, we cannot not offer refunds, exchanges, or cancellations.
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Exceptions For Refunds
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If there is an issue with your order (e.g., incorrect item, damaged goods, missing items), you may be eligible for a refund, replacement, or store credit under the following conditions:
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The item was damaged, defective, or not as described.
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You received the wrong item.
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Customer Responsibility
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It is your responsibility to ensure that:
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You fully understand what you are purchasing
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You meet all system or service requirements
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You read and agree to our terms before completing a transaction
By completing a purchase, you acknowledge and agree to this policy.
If you have any questions about our policy, please contact us at:
support@dwsupplyshop.com